Delivery Policy UK
We aim to provide a fast and reliable delivery service for all replacement payslips and P60 documents in the UK. This page outlines our delivery options, timeframes, and charges so you know exactly what to expect when placing an order. All delivery times depend on when your order is placed and the delivery option you select.
Orders submitted early in the day are processed quickly to ensure timely dispatch. You can also order your replacement payslips online for fast processing and delivery.
UK Delivery Options
For customers within the UK, we offer both standard and express delivery options depending on how urgently you need your documents. Orders placed before 1 pm are usually processed and dispatched the same working day. Standard delivery is sent via first class post, but next day delivery is not guaranteed under this option.
If your order is urgent, you can choose faster delivery options:
- Next Day by 9 am – £38.75
- Next Day by 1 pm – £8.75
- Saturday delivery (by 1 pm) – £12.75
These options are available at checkout and are recommended for time sensitive requests such as mortgage or rental applications. If you are unsure which option is right for you, you can contact our support team for guidance.
European Delivery
For customers in Europe, we dispatch orders using Royal Mail international services. Orders placed before 1 pm are typically sent the same day via tracked postal services. Delivery usually takes up to 7 working days, depending on your location.
- International delivery charge: £10.00
If your order is urgent, we can send your documents via email on the same day for faster access.
International Delivery (Rest of the World)
We also provide delivery outside the UK and Europe. Orders received before 1 pm are dispatched the same day using international postal services. Delivery times may take up to 10 working days, depending on your country and local postal systems.
- International delivery charge: £10.00
For urgent requests, we recommend selecting the email delivery option to receive your documents without waiting for postal delivery.
Same Day Email Delivery
For the fastest option, we offer same day email delivery across the UK and internationally. If your order is placed within working hours, you can receive a digital copy of your payslip or P60 on the same day. This is ideal for urgent applications where immediate access to documents is required. You can also view our services to understand all available document options.
Important Delivery Information
- Orders must be placed before 1 pm for same day processing
- Delivery times may vary depending on postal services
- Express delivery options are recommended for urgent needs
- Email delivery is the fastest option available
FAQs
How quickly will my payslips be delivered?
Orders placed before 1 pm are usually dispatched the same day. Delivery time depends on the option selected.
Do you offer same day delivery?
Yes, we offer same day email delivery for urgent requests.
Is next day delivery guaranteed?
Only express delivery options guarantee next day delivery.
Can I get documents outside the UK?
Yes, we deliver across Europe and internationally.